Illinois Fire Service Institute

 

NFA Shaping the Future : 16 Hours

Student Fee

Class specific

Course Description

This course is the first of two courses on midlevel management covering the skills and techniques midlevel managers will need to provide leadership and direction for their departments. The first module focuses on identifying opportunities and/or problems. Topics include environmental scanning, paradigm shifts, and methods for reframing problems accurately. The second module deals with group problem-solving techniques. The third module explains the need to quantify, justify, and communicate decisions so they will be implemented effectively. Managing change will be discussed in the final module. Topics include people who resist change, overcoming that resistance, and monitoring and evaluating the change before, during, and after implementation.

This course is part of the following Programs

  • nfa-direct delivery
  • nfa-handoff
  • officer

Prerequisites:

There are no prerequisites to taking this course



If you have specific questions about this course contact LEW LAKE

If you are interested in having this course taught in your area, contact your regional representative or LEW LAKE .

If you are not sure who your regional representative is, take a look at this map. It is color coded by county. The regional representatives are listed below.

Upcoming Classes

Click on the city name for more details and registration options

No upcoming classes.
 
Address
11 Gerty Dr.
Champaign, IL 61820
Driving Directions
Contact Us
E-mail: fsi@illinois.edu
Phone: (217) 333-3800
            (800) 437-5819
Fax: (217) 244-6790
Library
E-mail: fsi-library@illinois.edu
Phone: (217) 333-8925
Hours: 8:00 a.m. - 5:00 p.m.
Social Media
        

You are encouraged to use this site for individual educational purposes only; however copy and/or reprinting of any materials and photographs without authorization is strictly prohibited. Please obtain permission by contacting fsi@illinois.edu

© 2017 The Board of Trustees of the University of Illinois